Frequently Asked Questions

Hopefully we can answer your questions below. If not, feel free to email us.

WHAT IS OUR GROWLER FILL POLICY?

We are happy to fill any and all Karl Strauss branded with the liquid of your choice. We will also fill any 32oz, 1 liter, 64oz, or 2 liter blank or non-brewery branded growler as well.

WHAT ABOUT OTHER BREWERIES? DO YOU FILL THEIR GROWLERS TOO?

We will only fill other brewery’s growlers if they are in the above sizing and their labels are fully and completely obscured and covered with a not readily removable covering (i.e. no hand-knitted koozie no matter how lovingly it was made by your grandma). We recommend General Purpose Vinyl tape. If you don’t have any at home we keep some on hand at our locations to help you out.

WHERE CAN I FIND THE NUTRITIONAL FACTS ON YOUR BEERS?

We are happy to provide you with the nutritional info on our core beer releases. Please reach out to our customer service email and we’ll be able to answer any questions you might have.

CAN YOU SHIP ME BEER?

As much as we would love to, we do not have a license that would allow us to ship beer.

WHERE CAN I BUY YOUR BEER?

Karl Strauss is distributed all over California, Arizona, and Nevada. Check out our beer finder page to locate some at a retailer near you!

DO YOUR BEERS HAVE A BOTTLING DATE?

All of our bottling dates are labeled using the Julian Code system (DDDY), printed on the neck of 12oz bottles and laser printed toward the bottom of our cans. The first 3 numbers represent the day of the year out of 365 and the last number denotes the year.

WHAT IS THE RECOMMENDED SHELF LIFE OF YOUR BEERS?

The shelf life of your beer varies by style. Some styles are appropriate for cellaring and aging while others need to be consumed as fresh as possible. If you have any questions about the shelf life of our beers please reach out to our customer service email.

DO YOU OFFER A VEGAN OR GLUTEN FREE MENU?

We do not have a designated vegan or gluten free menu. However, we do have numerous items that can be modified to accommodate specific dietary needs. Your brewpub server will be able to offer guidance on which items, and how.

I GOT A BAD BEER! NOW WHAT?

Though it is rare, quality issues with your beer may arise. We take these claims extremely seriously and encourage you to reach out to our customer service email. To help us best address the issue, please include the Julian Code, the date of your purchase, the location of your purchase and the specific issue (foaming, sour, etc). If you can attach photo’s as well, even better.

CAN I PURCHASE KEGS OF KARL STRAUSS BEERS?

We offer kegs of our core beers as well as limited amounts of specialty release kegs at our brewpubs during business hours. Please call your desired location to inquire. Total Wine & More and other individual liquor store locations may have kegs available as well. For inquiries regarding keg locations, please email customer service with your zip code.

I HAVE A QUESTION THAT HASN’T BEEN ANSWERED YET.

Pop over to our Contact Us page and drop us a line with your burning inquiry.

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